Terms of Service

Last updated: May 23, 2026

The short version: Play the game, have fun, don't cheat, don't be cruel to other players, and remember that we (JTR Labs) aren't liable for things outside our reasonable control. Full terms below.

1. Acceptance

These Terms of Service ("Terms") form a binding agreement between you and JTR Labs ("we," "us," "our") governing your access to and use of the Hearth of Ages mobile app, our website at jtrlabs.com, and any related services (collectively, the "Service"). By downloading, installing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 13 years old (or 16 in the EEA, or the minimum digital-consent age in your jurisdiction) to use the Service. If you are under the age of majority where you live, you may only use the Service with the consent of a parent or legal guardian, who agrees to these Terms on your behalf.

3. Your account

If we offer accounts, you're responsible for safeguarding your account credentials and for all activity that occurs under your account. Notify us at [email protected] immediately if you suspect unauthorized access.

4. License to use the game

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the game on a device you own or control, for personal, non-commercial entertainment. This license does not include any right to:

Resell, sublicense, lease, or distribute the Service;
Modify, reverse engineer, decompile, or create derivative works (except where permitted by law);
Use automated tools (bots, scrapers, scripts) to access or manipulate the Service;
Use the Service in any unlawful or harmful manner.

5. In-app purchases and virtual items

The Service may offer in-app purchases of gems, season passes, or other virtual items ("Virtual Items"). All transactions are processed by Apple App Store or Google Play under their respective terms.
Virtual Items have no monetary value, cannot be exchanged for cash or other consideration, and are not transferable.
Unless required by law, all purchases are final and non-refundable. Refund requests are handled by Apple or Google according to their policies.
We may modify, remove, or replace Virtual Items at any time, with or without notice.
Your right to use Virtual Items ends when you stop using the Service, when your account is terminated, or when the Service is discontinued.

6. User conduct

You agree not to:

Cheat, hack, or use exploits, modified clients, or third-party tools to gain unfair advantage;
Sell or transfer your account, Virtual Items, or save data to another person;
Use the Service to harass, threaten, or harm others;
Impersonate JTR Labs or any other person;
Attempt to disrupt or compromise the security or integrity of the Service.

Violations may result in suspension or termination of your access without refund.

7. User content

If the Service ever allows you to submit content (screenshots, messages, profile names), you retain ownership but grant JTR Labs a worldwide, royalty-free, non-exclusive license to host, store, reproduce, modify, and display that content as necessary to operate and improve the Service.

8. Intellectual property

The Service, including all characters, artwork, audio, story, code, and trademarks, is owned by JTR Labs or its licensors and is protected by copyright, trademark, and other laws. Except for the limited license in §4, no rights are granted to you.

9. Third-party services

The Service may link to or rely on third-party services (Apple, Google, Firebase, Cloudflare, Sentry). We are not responsible for the content, policies, or practices of those services. Your use of them is governed by their own terms.

10. Updates and changes to the Service

We may release updates, balance changes, feature additions, content removals, or other modifications to the Service at any time. We may also discontinue the Service in whole or in part. We are not liable to you or any third party for any modification, suspension, or discontinuation.

11. Disclaimer of warranties

The Service is provided "as is" and "as available", without warranty of any kind, express or implied, including (without limitation) warranties of merchantability, fitness for a particular purpose, non-infringement, or that the Service will be uninterrupted, error-free, or secure. You use the Service at your own risk.

12. Limitation of liability

To the maximum extent permitted by law, JTR Labs and its affiliates, officers, employees, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or goodwill, arising out of or related to your use of the Service. Our total aggregate liability for any claim arising out of or relating to these Terms will not exceed the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) one hundred U.S. dollars (US$100).

Some jurisdictions do not allow the limitation or exclusion of certain damages; in those cases, the above limitations apply to the maximum extent permitted by law.

13. Indemnification

You agree to indemnify and hold harmless JTR Labs from any claims, damages, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of your use of the Service, your violation of these Terms, or your violation of any rights of another party.

14. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, including for violation of these Terms. Upon termination, your license to use the Service ends immediately, and you must delete the app from your devices. Sections 5, 7, 8, 11, 12, 13, 15, and 16 survive termination.

15. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles. Any dispute arising under these Terms will be resolved exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of those courts.

If you reside in the European Economic Area or the United Kingdom, this section does not deprive you of mandatory consumer protections under the law of your country of residence.

16. Apple-specific terms

If you obtained the app through the Apple App Store, the following also applies:

These Terms are between you and JTR Labs, not Apple. Apple is not responsible for the app or its content.
Apple has no obligation to provide support or maintenance for the app.
In the event of any failure of the app to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any).
Apple is not responsible for addressing any claims by you or any third party relating to the app.
Apple and its subsidiaries are third-party beneficiaries of these Terms and have the right to enforce them against you.

17. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated in-app or via email. Your continued use of the Service after the changes take effect constitutes acceptance of the updated Terms.

18. Contact

Questions? Email [email protected].

Template notice: This document is a starting template, not legal advice. Before publishing the app, please have a qualified attorney review and tailor it to your business and jurisdiction.